Privacy Policy

Effective Date: July 24, 2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

1. Information We Collect

When you use our website or purchase tickets, we may collect the following information:

Personal Information: Name, email address, billing address, phone number, and payment details.
Technical Information: IP address, browser type, device information, and usage data through cookies and analytics tools.
Voluntary Information: Any information you provide to us via forms, email, or during the event (e.g. accessibility needs or feedback).

2. How We Use Your Information

We use your information to:

Process ticket purchases and send event confirmations
Communicate event updates or changes
Provide customer support
Improve our website and user experience
Send promotional emails (only if you opt in)

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our site may use trusted third-party services for payment processing (e.g. Stripe, PayPal) and analytics (e.g. Google Analytics). These providers have their own privacy policies, which we encourage you to review.

5. Cookies

We use cookies to enhance your experience, track website usage, and analyze trends. You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

6. Your Rights

You have the right to:

Access or request a copy of the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at hiraetheternalco@gmail.com